We have all had unproductive employees — the people working with you who “work to live”, rather than your productive employees who “live to work”. Your unproductive employees are the ones constantly late for meetings, late with assignments, the ones that your customers would rather not work with, the ones that your employees would rather not work with. They do not provide you with a “cause” to let them go, like substance abuse or theft. They wear you down because you are always having to deal with them or deal with someone else who is working with them. You can calculate what they might be costing you in dollars, but the real cost to you is TIME. Time spent with them, time spent fixing the damage they have done with your customers or your employees, time that you have to take documenting how they might not be doing their job so you can build a case to discharge them. This time is unproductive for you.
Sometimes you “convince” yourself that you are better off retaining this unproductive employee because it would take too much time to look for a new employee, onboard them, and train them. But deep down, you know that having productive employees is better than having unproductive employees.
Obviously, the best time to deal with an unproductive employee is to not hire them in the first place. A lot of the behaviors and traits you need to see on the job are extremely difficult to see during the interview process, especially today when candidates are so skilled and polished. You need to know how a person thinks and learns, how they behave, and what are their occupational interests before you hire them, not after they start working for you.
What can you do to find the productive people for your company and not hire the unproductive ones…
The Profile®XT (PXT) and the Profiles Sales Assessment (PSA)
The ProfileXT and the Profiles Sales Assessment are the most technologically advanced, state-of-the-art tools available today for measuring human potential and predicting job performance. The PXT and PSA assessments measure how well an individual fits specific jobs in your organization. The “job matching” feature of these tools is unique, and it enables you to evaluate an individual relative to the qualities required to successfully perform in a specific job. It is used throughout the employee life cycle for selecting, on-boarding, managing, and strategic workforce planning.
This assessment reveals consistent, in-depth, and objective insight into an individual’s thinking and reasoning style, relevant behavioral traits, occupational interests, and match to specific jobs in your organization. It helps your managers interview and select people who have the highest probability of being successful in a role, and provides practical recommendations for coaching them to maximum performance. It also gives your organization consistent language and metrics to support strategic workforce and succession planning, talent management, and reorganization efforts.
Why assess employees?
Given the opportunity to land a new job or to be promoted, people may tell you what you want to hear instead of the truth. Additionally, so much of their success depends on the specific type of job and the organization in which they would work. Success seldom transfers automatically. The cost of a bad hire is very high considering the hiring and ramp-up costs, low productivity, and disruption to customers and co-workers.
The PXT and the PSA gives you an objective, inside look at the behaviors and motives of job candidates to help you make better hiring, promotion, and organizational decisions. Giving this information to managers helps them be more effective and gets the very most from their people.
How does the PXT and PSA assessment work?
Prior to assessing candidates, we can help you develop performance models for your jobs in question that you will use to compare job candidates against. Once established, our clients deliver the PXT and PSA to their candidates over the internet — hiring managers or an HR administrator simply forwards a link. The assessment does not need to be monitored, so the candidate can take it from any computer with internet access. The system instantly scores the assessment and immediately provides the hiring managers with the results. The hiring manager can use the results as a screening tool and to assist them in the interviewing, selection, and on-boarding process.
Want to find more time in your day because all your employees are productive??
Call or email me today.